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Cisco Bug: CSCvv06814 - NCS5500: PSU temp sensor reporting incorrect out of range values

Last Modified

Sep 17, 2020

Products (1)

  • Cisco Network Convergence System 5500 Series

Known Affected Releases

6.3.2.BASE

Description (partial)

Symptom:
PM(NC55-PWR-3KW-AC) sometimes reports incorrect value:

RP/0/RP0/CPU0:NCS5504#admin show environment temperatures
Wed Dec 18 11:42:17.444 JST
================================================================================
Location  TEMPERATURE                 Value   Crit Major Minor Minor Major  Crit
          Sensor                    (deg C)   (Lo) (Lo)  (Lo)  (Hi)  (Hi)   (Hi)
--------------------------------------------------------------------------------
 
--- omitted ---
 
0/PM0        
          Inlet Temperature              29    -10    -5     0    65    68    72
          Outlet Temperature             32    -10    -5     0   105   112   120
          Heat Sink Temperature          47    -10    -5     0   105   112   120
0/PM1        
        ! Inlet Temperature           10245    -10    -5     0    65    68    72 <<<
          Outlet Temperature             33    -10    -5     0   105   112   120
          Heat Sink Temperature          50    -10    -5     0   105   112   120

Conditions:
admin show environment temperatures command rarely displays incorrect values.
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