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Cisco Bug: CSCvv05705 - HyperFlex VM Installer fails during "Installing Software Packages on Storage Controller VM"

Last Modified

Jul 21, 2020

Products (1)

  • Cisco HyperFlex HX-Series

Known Affected Releases

4.0(2c)

Description (partial)

Symptom:
HyperFlex Installer VM deployment fails during the task "Installing Software Packages on Storage Controller VM" with the error: "non-zero return code'
Retrying the workflow will not fix the issue and continues to halt with the same error.

Conditions:
When factory new Cisco HX Servers are used, but the "clean up disk partitions" advanced configuration setting is not checked (enabled), then cluster deployment will fail at this task with the given error. 

For cases where Cisco HX Servers must be redeployed after being previously used in a HyperFlex cluster,  enabling the "clean up disk partitions" setting is already mandatory and this issue is not seen.
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