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Cisco Bug: CSCvv03980 - Appfault happens when run search queries for "Search rejected connections based on IP Address"

Last Modified

Oct 12, 2020

Products (1)

  • Cisco IronPort Security Management Appliance Software

Known Affected Releases

13.6.2-023 13.6.2-052

Description (partial)

Symptom:
Application fault generating when trying to search rejected connections using IP address.

An application fault occurred: ('dom/expatbuilder.py parseString|223', "<class 'xml.parsers.expat.ExpatError'>", 'not well-formed (invalid token):
line 11, column 19', '[util/Aquarium.py screenLoop|416] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769]
[screen/Controller.py __call__|27] [util/InternalLibrary.py __call__|769] [screen/CommonController.py __call__|66] [util/InternalLibrary.py
__call__|769] [screen/AppController.py __call__|196] [util/InternalLibrary.py __call__|771] [monitor/message_tracking.py __call__|519]
[screen/Controller.py executeAction|70] [monitor/message_tracking.py doSearchAction|1595] [monitor/message_tracking.py _processResults|2751]
[monitor/message_tracking.py processConnectionResults|2512] [monitor/message_tracking.py processConnectionResultsList|2534] [dom/minidom.py
parseString|1925] [dom/expatbuilder.py parseString|940] [dom/expatbuilder.py parseString|223]')

Conditions:
message tracking enabled on SMA. Search on Message tracking for "Search rejected connections only" using IP address option takes few minutes and eventually generating application fault
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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