Guest

Preview Tool

Cisco Bug: CSCvv03073 - The layout button is grayed out in the web GUI after dialing into a Webex conference

Last Modified

Oct 01, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

9.13.0

Description (partial)

Symptom:
After dialling into a Webex CMR from an on-prem CE 9.12.X or 9.13.0 video endpoint, the layout button is greyed out in the web GUI under "Call Control" and inactive on the Touch 10 Panel. This issue has been observed by various on-prem registered Room Kit series, SX series, and MX series video endpoints on CE 9.12.X or 9.13.0 dialling to Webex conferences.

Conditions:
Dialing into Webex conferences.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.