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Cisco Bug: CSCvv03073 - The layout button is grayed out in the web GUI after dialing into a Webex conference

Last Modified

Oct 01, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases


Description (partial)

After dialling into a Webex CMR from an on-prem CE 9.12.X or 9.13.0 video endpoint, the layout button is greyed out in the web GUI under "Call Control" and inactive on the Touch 10 Panel. This issue has been observed by various on-prem registered Room Kit series, SX series, and MX series video endpoints on CE 9.12.X or 9.13.0 dialling to Webex conferences.

Dialing into Webex conferences.
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