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Cisco Bug: CSCvv01325 - Unable to add a Personal Conference Number

Last Modified

Aug 27, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

Unable to generate PCN ( Personal Conference Number) despite all prerequisites being met. Error observed: "The new teleconferencing account cannot be generated. Please contact your teleconferencing service provider."

The symptom is observed when setting up Audio in "My Webex" "Preferences" tab. Despite Audio PIN being set up and there are less than 3 or 0 audio profiles.
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