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Cisco Bug: CSCvv00471 - Enhancement - CMS logging for TURN server communication issues

Last Modified

Aug 11, 2020

Products (1)

  • Cisco Meeting Server

Known Affected Releases

2.9.1

Description (partial)

Symptom:
Currently in CMS, when unable to reach a TURN server during a call, the logs show:
"destroying ChannelBind Request transaction after 10 retransmits" and or  "timed out selecting TURN server".  These lines could be more helpful if we had some indication which TURN server was not reachable.  This would help when the customer has serveral TURN servers.  
Requesting that the log line include either the TURN server ID or the IP.

Conditions:
Troubleshooting TURN communications
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