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Cisco Bug: CSCvv00063 - snmpd process crash - Program terminated with signal 11

Last Modified

Aug 14, 2020

Products (1)

  • Cisco Network Convergence System 5500 Series

Known Affected Releases

6.6.3.BASE

Description (partial)

Symptom:
snmpd process crash witou any SW/HW changes.

following logs were seeing:

RP/0/RP0/CPU0:SWSTHUBC02.LV.LV#show log
Mon May 11 12:42:14.073RP/0/RP0/CPU0:May 10 21:42:15.019 PDT: dumper[69013]: %OS-SYSLOG-6-LOG_INFO : Dumping core /misc/scratch/core/snmpd_7077.by.11.20200510-214214.xr-vm_node0_RP0_CPU0.958e1.core.gz 
RP/0/RP0/CPU0:May 10 21:42:18.247 PDT: processmgr[51]: snmpd(1) (jid 1001) (pid 7077) (fail_count 1) abnormally terminated, restart scheduled 
RP/0/RP0/CPU0:May 10 21:42:36.068 PDT: dumper[195]: %OS-COREHELPER-6-CORE_COPIED : Copied core snmpd_7077.by.11.20200510-214214.xr-vm_node0_RP0_CPU0.958e1.core.gz to 0/RP0/CPU0:harddisk: 
RP/0/RP0/CPU0:May 10 21:42:36.217 PDT: dumper[195]: %OS-COREHELPER-6-DELETE_CORE : Deleted core file snmpd_7077.by.11.20200510-214214.xr-vm_node0_RP0_CPU0.958e1.core.gz. 
RP/0/RP0/CPU0:May 10 21:42:39.824 PDT: logger[69236]: %OS-SYSLOG-4-LOG_WARNING : PAM detected crash for snmpd on 0_RP0_CPU0. All necessary files for debug have been collected and saved at 0/RP0/CPU0 : harddisk:/cisco_support/PAM-ncs5500-crash-xr_0_RP0_CPU0-snmpd-2020May10-214238.tgz (Please copy tgz file out of the router and send to Cisco support. This tgz file will be removed after 14 days.) 
RP/0/RP0/CPU0:May 10 21:43:08.700 PDT: snmpd[1001]: %SNMP-SNMP-4-MIBCFGFAIL : mib related config may not take effect, if it's not taken effect need to re-apply it


Signal information:
Program terminated with signal 11, Segmentation fault.

Faulting thread: 22498

Conditions:
Under investigation.
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