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Cisco Bug: CSCvu99235 - Unable to upgrade VSOM from 7.14.1 to 7.14.2 from VSOM UI

Last Modified

Sep 24, 2020

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases

7.14(2.4)

Description (partial)

Symptom:
VSOM upgrade from 7.14.1 to 7.14.2 from VSOM UI will not work. For example when a user logs into VSOM which is on 7.14.1, and navigates to the "Software Management" page and uploads to 7.14.2 zip file and then attempts to upgrade by clicking the "install" button, the upgrade process will fail and the following error message is displayed on the VSOM UI "Operation Failed : Nothing to Install".

Conditions:
This issue will occur only when the user is attempting to upgrade VSOM from the "Software Management" page on VSOM UI.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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