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Cisco Bug: CSCvu98655 - Outlook Encryption Plugin set to flag mode but encrypt button is greyed out

Last Modified

Aug 27, 2020

Products (1)

  • Cisco Email Encryption

Known Affected Releases

1.2.1-151

Description (partial)

Symptom:
We have installed Outlook encryption plugin set to flag mode but that needs connection to res.cisco.com in the backend which results in encrypt button to greyed out. Allowing connection to res server is always not possible in case of restrictive network policies and so we looking to disable this functionality so plugin can work independently.

Conditions:
encryption plugin is installed and encrypt message button is greyed out
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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