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Cisco Bug: CSCvu98594 - CUCM - xsi:nil Not Working for Some updateUser Parameters

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.5(1.10000.6) 12.0(1.10000.10) 12.5(1.10000.22)

Description (partial)

Symptom:
API calls to CUCM may fail with a NullPointerException (seen in the CUCM AXL logs) if an application sends a tag with xsi:nil to CUCM rather than leaving it blank.

Conditions:
An element sent like this will result in a NullPointerException:

<ipccExtension xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>

However, <ipccExtension></ipccExtension> will work fine.  The non-working method should be an acceptable way to leave a field NULL, however, CUCM fails to process the request if it's used.

This occurs with convertUserAccount and nameDialing as well
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