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Cisco Bug: CSCvu97661 - DOC Defect: Add domain format for AW Database name in Finesse Admin Guide

Last Modified

Jul 30, 2020

Products (1)

  • Cisco Finesse

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Add domain format for AW Database name (Ex- cisco.com/ example.com)  in Cisco Finesse Administration Guide, Release 12.5(1), section - Contact Center Enterprise Administration and Data Server Settings

Conditions:
In  12.5 ES02 there have been some changes made to the domain portion. If upgrades are failing with AWDB connectivity, check the domain name portion.

Everything works in earlier versions if you give the domain and ignore the ".com" but ES02 doesn't allow that anymore.
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