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Cisco Bug: CSCvu95856 - Jabra headsets Remote Call Control (RCC) issue

Last Modified

Aug 25, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

The Remote Call Control (RCC) feature (mute/unmute, answer/hang up etc.) is not working after Webex Meeting desktop app upgraded to 40.4 and still occur in the latest version 40.6

The mute and handset icon stays lit up after end/leaving the meeting (expected behavior is that buttons should lights off after ending the meeting)..
This will cause the next Webex meeting or call cannot be taken by headset.
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