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Cisco Bug: CSCvu95433 - Associating ESAs to a group analysis ID breaks the ThreatGrid organisation dashboard view

Last Modified

Jul 27, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

12.5.1-037 13.0.0-392

Description (partial)

Symptom:
ESAs (and SMA) unique device IDs are already tied to a ThreatGrid organisation on the ThreatGrid Dashboard, the SMA is unable to show all consolidated File Analysis behaviour on the GUI -> Email -> Reporting -> File Analysis.

To have the data show on SMA, ESAs and SMAs need to be grouped under a unique File Analysis Group ID.
When they are grouped, the SMA can show the data, but this breaks the view available in the ThreatGrid Dashboard as the devices are removed from the organisation to a new organisation name due to grouping.

Conditions:
1) The ESA and SMAs are already tied to a ThreatGrid logical organisation name.
2) The ESAs and SMAs are grouped via the ESA/SMA configuration after.
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