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Cisco Bug: CSCvu94410 - Appfault due to Extended ASCII Characters in custom SMTP response

Last Modified

Aug 20, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

11.0.3-251

Description (partial)

Symptom:
The following application fault is observed when trying to submit a change in RAT:


Critical: An application fault occurred: ('mail_policies/rat.py doEditAction|588', "<class 'aquarium.screen.mail_policies.rat.Error'>", '', '[util/Aquarium.py screenLoop|408] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769] [screen/Controller.py __call__|30] [util/InternalLibrary.py __call__|769] [screen/CommonController.py __call__|49] [util/InternalLibrary.py __call__|769] [screen/AppController.py __call__|196] [util/InternalLibrary.py __call__|771] [mail_policies/rat.py __call__|59] [screen/Controller.py executeAction|73] [mail_policies/rat.py doEditAction|588]')


It can be found in gui_logs in displayalerts.  The fault blocks any change in RAT.

Conditions:
Extended ASCII Characters are used in custom SMTP response text inside a RAT entry.
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