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Cisco Bug: CSCvu91852 - Jabber in Team Messaging mode fails to receive message notifications

Last Modified

Jul 17, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.8(0)

Description (partial)

Symptom:
- Jabber in Team messaging mode on Android/iOS fails to receive message notifications
- The issue is 100% reproducible after Jabber version 12.8.x

Conditions:
- The issue is met when Jabber is in Team messaging mode
- The issue can be replicated after resigning Jabber(Including both signout-signin and reset-sign)
- The issue is caused by an issue in the code - a message handler due to which UI layer will not receive the message event, so push notification is abnormal
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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