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Cisco Bug: CSCvu91063 - PCCE 12.5 4K/12K Deployment Type - Peripheral Gateway API does not work

Last Modified

Aug 17, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Peripheral Gateway API returns a 403 response in PCCE 4K/12K deployment type for version 12.5.

For example, if send a below request,

https://servername/unifiedconfig/config/peripheralgateway

It returns a 403 response.

Access to servername was denied. You don't have authorization to view this page.

In Tomcat logs, we can see this:

REST_API_INFO: %[url=/unifiedconfig/config/peripheralgateway]: The specified URL is not enabled for the user or user type Administrator

Conditions:
When trying to use Peripheral Gateway API in PCCE 12.5 4K/12K deployment type
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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