Cisco Bug: CSCvu89892 - Search With Description Returns Incorrect Results if Description is Changed from UCCE After Import
Sep 02, 2020
- Cisco Unified Contact Center Management Portal
Known Affected Releases
11.6(1) 12.0(1) 12.5(1)
Symptom: Search using the Description field for a resource returns no results or is missing results that should be present. If the record is retrieved directly, the correct description will show in the Portal UI. Conditions: When the description field for a resource (example, Agent, Person) is changed from UCCE side AFTER the record has been imported into CCMP/CCDM.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases