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Cisco Bug: CSCvu89892 - Search With Description Returns Incorrect Results if Description is Changed from UCCE After Import

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Unified Contact Center Management Portal

Known Affected Releases

11.6(1) 12.0(1) 12.5(1)

Description (partial)

Search using the Description field for a resource returns no results or is missing results that should be present. If the record is retrieved directly, the correct description will show in the Portal UI.

When the description field for a resource (example, Agent, Person) is changed from UCCE side AFTER the record has been imported into CCMP/CCDM.
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