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Cisco Bug: CSCvu89892 - Search With Description Returns Incorrect Results if Description is Changed from UCCE After Import

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Unified Contact Center Management Portal

Known Affected Releases

11.6(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
Search using the Description field for a resource returns no results or is missing results that should be present. If the record is retrieved directly, the correct description will show in the Portal UI.

Conditions:
When the description field for a resource (example, Agent, Person) is changed from UCCE side AFTER the record has been imported into CCMP/CCDM.
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Bug Details Include

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  • Status
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