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Cisco Bug: CSCvu88415 - BEMS01119082 User join via 'Call Me' cannot unmute | Error: We can't detect a mircophone. Make sure

Last Modified

Jul 22, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.6.0

Description (partial)

Symptom:
Users who join audio via Call Me, join muted and cannot unmute. "We can't detect a microphone. Make sure your device is connected correctly and try again." but the user has successfully joined with Call Me. When connected this way, user is muted by default and user is unable to control the mute button during the meeting.

Conditions:
Site needs to be on 40.6
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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