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Cisco Bug: CSCvu87899 - Crash in FED Process on Catalyst 3650/3850 Switch with a 88E1680M PHY

Last Modified

Oct 16, 2020

Products (2)

  • Cisco Catalyst 3650 Series Switches
  • Cisco Catalyst 3650 Series Switches

Known Affected Releases

16.6.6

Description (partial)

Symptom:
A Catalyst 3650/3850 switch might rebooot unexpectedly generating a FED process core file. NO_PUNT_KEEPALIVE errors will likely be seen prior to the crash:

12:34:10.252 	iosrp 	[iosrp]: [1587]: UUID: 0, ra: 0 (warn): Jun 15 05:34:10.251: %IOSXE_INFRA-4-NO_PUNT_KEEPALIVE: Keepalive not received for 20 seconds
12:34:30.258 	iosrp 	[iosrp]: [1587]: UUID: 0, ra: 0 (warn): Jun 15 05:34:30.258: %IOSXE_INFRA-4-NO_PUNT_KEEPALIVE: Keepalive not received for 40 seconds

12:34:38.628 	iosrp 	[iosrp]: [1587]: UUID: 0, ra: 0 (ERR): Jun 15 05:34:38.627: %IOSXE-3-PLATFORM: Switch 1 R0/0: Jun 15 05:34:38 pman.sh: %PMAN-3-PROCHOLDDOWN: The process fed has been helddown (rc 139)
12:34:38.859 	iosrp 	[iosrp]: [1587]: UUID: 0, ra: 0 (): Jun 15 05:34:38.858: %IOSXE-0-PLATFORM: Switch 1 R0/0: Jun 15 05:34:38 pvp.sh: %PMAN-0-PROCFAILCRIT: A critical process fed has failed (rc 139)
12:34:39.179 	iosrp 	[iosrp]: [1587]: UUID: 0, ra: 0 (ERR): Jun 15 05:34:39.178: %IOSXE-3-PLATFORM: Switch 1 R0/0: Jun 15 05:34:39 pvp.sh: %PMAN-3-RELOAD_SYSTEM: Reloading: Peer switch is not standby ready. System will be reloaded
12:34:39.254 	iosrp 	[iosrp]: [1587]: UUID: 0, ra: 0 (): Jun 15 05:34:39.254: %STACKMGR-1-RELOAD: Switch 1 R0/0: stack_mgr: Reloading due to reason Reload command

Conditions:
Specific conditions to trigger the issue are unknown
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Bug Details Include

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