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Cisco Bug: CSCvu87187 - Webex Teams client fails to render screen sharing when in `Optimize for motion and video` mode

Last Modified

Aug 15, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
When sharing screen in `Optimize for motion and video` mode from Webex Meetings Desktop client (version independent), Teams client participants are not seeing the screen share.

Conditions:
- Teams client users running versions older than 3.0.15092.0 are affected. 
- Sharing screen with `Optimize for motion and video` mode. 
- The issue cannot be reproduced when the users run version older than 3.0.15092.0
- The issue cannot be reproduced with Teams client users when the presenter shares in the default mode `Optimize for text and images`.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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