Guest

Preview Tool

Cisco Bug: CSCvu84042 - ECE 11.6 ES9 is not compatible with HCS 14- HCS-CC: 4000 Agents

Last Modified

Aug 13, 2020

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

11.6(1)ES9

Description (partial)

Symptom:
EAAS service is not starting

Conditions:
ECE 11.6 ES 9 with UCCE 11.6 Deployment type HCS 14- HCS-CC: 4000 Agents
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.