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Cisco Bug: CSCvu82108 - OVA: DCNM service not coming up post changing the db password using appmgr cmd on 11.3.1

Last Modified

Jul 29, 2020

Products (1)

  • Cisco Data Center Network Manager

Known Affected Releases

11.3(1)

Description (partial)

Symptom:
DCNM service not coming up post changing the db password using appmgr change_pwd db xxxx. and hitting below error while changing db password to update postgressql.cfg.xml:

[root@ sysadmin]# appmgr change_pwd db xxxxxx
waiting for server to shut down.... done
server stopped
Redirecting to /bin/systemctl restart postgresql.service
ALTER ROLE
ALTER ROLE
waiting for server to shut down.... done
server stopped
Redirecting to /bin/systemctl restart postgresql.service
Changing password for user postgres.
passwd: all authentication tokens updated successfully.
Server configuration file loaded: /usr/local/cisco/dcm/fm//conf/server.properties
ServerStore configuration file loaded: /usr/local/cisco/dcm/fm//conf/serverstore.properties
Done setting System properties
log4j:WARN No appenders could be found for logger (fms.db).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
Done loading from db
Log4j loaded: /usr/local/cisco/dcm/fm//conf/log4j_fms.xml
Server.properties gets updated.
Password encryption failed, please try again!
java.net.UnknownHostException: hibernate.sourceforge.net
	at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:220)
	at java.base/java.net.Socket.connect(Socket.java:609)
	at java.base/java.net.Socket.connect(Socket.java:558)
	at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:182)
	at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:474)
	at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:569)
	at java.base/sun.net.www.http.HttpClient.<init>(HttpClient.java:242)
	at java.base/sun.net.www.http.HttpClient.New(HttpClient.java:341)
	at java.base/sun.net.www.http.HttpClient.New(HttpClient.java:362)

Conditions:
DNS not configured properly
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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