Preview Tool

Cisco Bug: CSCvu81568 - Webex VDISDK can not detect the vdi environment if vGPU is on

Last Modified

Aug 31, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

Webex Meetings running in a VDI Environment doesn't recognize that the HVD is a VDI.

Webex Meetings Desktop application lower than version 40.9 running in a Citrix environment with vGPU enabled with an NVIDIA GPU.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.