Guest

Preview Tool

Cisco Bug: CSCvu78679 - 2800 AP dropping from 9800 WLC on 16.12.3 due to malformed inactive_client_payload

Last Modified

Sep 16, 2020

Products (6)

  • Cisco Catalyst 9800 Series Wireless Controllers
  • Cisco Catalyst 9800-40 Wireless Controller
  • Cisco Catalyst 9800-L-C Wireless Controller
  • Cisco Catalyst 9800-80 Wireless Controller
  • Cisco Catalyst 9800-L-F Wireless Controller
  • Cisco Catalyst 9800-CL Wireless Controller for Cloud

Known Affected Releases

17.4.1

Description (partial)

Symptom:
2800 series APs on 9800 wlc on code 16.12.3...
AP debugs (debug capwap client payload) are showing retransmission for TLV_INACTIVE_CLIENT_DATA_PAYLOAD and session teardown due to not receive reply from WLC

Conditions:
2800 series APs on 9800 wlc on code 16.12.3.
Observed when configured idle-timeout with big values in policy profile and AirTimeFairness is configured
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.