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Cisco Bug: CSCvu77109 - CCA - Do not write to the mailstore on a PT Tools/decorated meeting

Last Modified

Jul 07, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
Duplicated email invites when scheduling from productivity tools in outlook.

The invited internal users receive one Invite.
The external users receive two identical Invites.

Conditions:
-When a user schedules meetings and invites @gmail.com (yahoo.com is also having this behavior) the attendee receives duplicated e-mails. (The same thing seems to happen with Microsoft, however, the duplicate email is being blocked)
-The exchange server admin verified that the expressway-c (where the hybrid calendar is located), is sending the instruction to the Exchange server to send a second invite.
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