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Cisco Bug: CSCvu77107 - Make Call -> Call option use call behaviour to initiate call instead of cloud call

Last Modified

Aug 13, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

In Webex Teams it has been observed that when if we right-click on the space and select Make a call -> Call, it won't consistently use Webex Teams call (or cloud call) to connect rather it will depend on the call behavior setting for the user. This gives inconsistent experience to the user

Webex Teams user call behavior setting is not set to Webex Teams call
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Bug Details Include

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