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Cisco Bug: CSCvu76052 - DOC: UCCX 12.5 FIPPA does not work with Cisco IP Communicator

Last Modified

Jul 20, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

When configuring FIPPA for UCCX 12.5, IP Communicator shows "Host not found" when trying to use FIPPA.
If service URL is changed to https only it just shows a blank screen.

UCCX compatibility matrix should not contain IP Communicator as it does not support HTTPS service URL.

IP Phones work just fine.

UCCX 12.5
Cisco IP Communicator 8.6.x
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