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Cisco Bug: CSCvu76052 - DOC: UCCX 12.5 FIPPA does not work with Cisco IP Communicator

Last Modified

Jul 20, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
When configuring FIPPA for UCCX 12.5, IP Communicator shows "Host not found" when trying to use FIPPA.
If service URL is changed to https only it just shows a blank screen.

UCCX compatibility matrix should not contain IP Communicator as it does not support HTTPS service URL.

IP Phones work just fine.

Conditions:
UCCX 12.5
Cisco IP Communicator 8.6.x
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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