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Cisco Bug: CSCvu75673 - Unable to select ACG at quick user/phone add page at certain condition

Last Modified

Aug 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.13900.120)

Description (partial)

Symptom:
Unable to select ACG at quick user/phone add page at certain condition

Conditions:
Go to ccmadmin - User Management

1. User Settings - USer rank - Create a user rank2
2. User Settings - Access control group - Add new - Enter name and select the rank2 - Save
3. Go to end user - Add new - Create an end user with user rank2 and associate the created ACG with it.
4. Go to Quick user add/ phone - Click on find - Click on the created end user name .
Now change the user rank2 to user rank1 - Save it.
Click on the + symbol in the "User is a member of:"

It lists only rank2 users ACG lists instead of listing rank1 user ACG lists.
Have attached snapshot.

It works fine in the end user config page.
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