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Cisco Bug: CSCvu73702 - GUI process hangs upon VPN connect looking for smart card certs

Last Modified

Sep 03, 2020

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

4.9(1064)

Description (partial)

Symptom:
AnyConnect GUI hangs upon VPN tunnel connection initiation.

Conditions:
- Platform: Windows 10
- YubiKey (https://www.yubico.com/product/yubikey-5-nano) inserted into USB port.
- YubiKey Manager software not installed.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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