Guest

Preview Tool

Cisco Bug: CSCvu73465 - Jabber Windows red icon in call window means call is recording.

Last Modified

Aug 31, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.8(0)

Description (partial)

Symptom:
+Red icon appears in call window of Jabber when call is being recorded. There is no documentation available to indicate:
	+What version of Jabber was feature introduce? Need to add to Release Notes. 
	+Verify what needs to be configured for the feature. Silent Monitoring and Recording needs to be enabled. Any Jabber parameter options? Just need to document all information so I understand if there are not any other configuration steps besides ?Silent Monitoring and Recording? config. 
	
	https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_feature-configuration-for-jabber-128/cjab_b_feature-configuration-for-jabber-128_chapter_0100.html

	https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU2/cucm_b_feature-configuration-guide-for-cisco1251SU2/cucm_b_feature-configuration-guide-for-cisco1251SU2_chapter_01010.html#CUCM_TK_E9562162_00 

	+Is feature available on all platforms or just Jabber for Windows?

+Screenshot attached of feature.

Conditions:
Jabber Version: 12.8.0.51973 (Build 301973)
+CUCM 11.5
+BIB is enabled on CSF device
+Jabber Calls are recorded.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.