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Cisco Bug: CSCvu73067 - TFTP restart navigates to error page after upgrade to 12.5 Su3 build

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.13000.113)

Description (partial)

Symptom:
Steps to Reproduce:
1.Download and upgrade Cisco Unified Communications Manager 12.5.1.13900-97(SU3) build 

Procedure:
1.After Upgrade login to Cisco Unified Serviceability Page by giving correct admin credentials
2.Navigate to 'Tools -> and Click Control Center -> Feature Services.
3.Click the dropdown and select the CUCM server and click 'go'
4.Scroll down the page and navigate to CM services 
5.Click "Tftp" service and click 'restart'
6.Check the page will be redirecting to some other page and displays the error "Access Denied"

Actual Behavior:
Access Denied error page display when the TFTP service is restarted via GUI
Expected Behavior:
Access Denied error page should not be display when the TFTP service is restarted via GUI

Environment Matrix:
CUCM: 12.5.1.13900-97

Conditions:
TFTP Service restart from GUI
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