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Cisco Bug: CSCvu72884 - [I-Info] Unable to search Japanese words in persistent chat room of Cisco Jabber for Windows

Last Modified

Jun 28, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.9(0)

Description (partial)

Symptom:
Title : Unable to search Japanese words in persistent chat room of Cisco Jabber for Windows
Description : Cisco Jabber for Windows user is unable to search Japanese words in persistent chat room 
Prerequisite :
Step 1 : Download and install latest version of Cisco Jabber in Windows device
Step 2 : Login Cisco Jabber for Windows by providing valid credentials
Procedure :
Step 1 : After successful login , verify whether IM and Phone services got connected or not
Step 2 : Now click on Persistent chat room Icon from Cisco Jabber for Windows home page
Step 3 : Choose ?All Rooms? from drop down, Create a persistent chat room by clicking ?New room? button
Step 4 : Provide room name ,description and enable password restricted room and select on ?Ok?
Step 5 : Add members in to the created chat room
Step 6 : Send Japanese words in persistent chat room
Step 7 : click on ?Search? icon and provide Japanese word to search

Conditions:
Actual Behavior : Cisco Jabber for Windows user is unable to search Japanese words in Persistent chat rooms
Expected Behavior : Cisco Jabber for Windows user should search Japanese words in Persistent chat rooms
Environment Matrix :
Cisco Jabber for Windows Version : 12.9.0.302951
Note : Can able to search English text in persistent chat room
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