Cisco Bug: CSCvu72662 - switch-back of SUB fails when the security password is changed on PUB after previous switch-version
Sep 04, 2020
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: Switch version fails Conditions: Switch back on node 2 fails when FIPS is enabled and disabled then do a switch-version. Steps: 1. SV from 12.5 to latest (12.5. SU build, say #65) on node 1 2. SV from 12.5 to latest (2.5. SU build, say #65) on node 2 3. on node 1, if security user pwd length is lesser that 14 chars then Set password for security user to have 14 char length 4. on node 2, if security user pwd length is lesser that 14 chars then Set password for security user to have 14 char length 5. enable FIPS on node 1 6. enable FIPS on node 2 7. make sure all services are up on both the nodes 8. disable FIPS on node 1 9. disable FIPS on node 2 10. switch back from 12.5 # 65 to 12.5 FCS on node 1 11. switch back from 12.5 # 65 to 12.5 FCS on node 2 - switch back fails - due to pwdless connection fails while accessing the first node information using sftpuser it asks for a password and fails. Expected: Switch. version should succeed.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases