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Cisco Bug: CSCvu71799 - Custom Alerts in VVB are Not Mapped to Custom Group TAB

Last Modified

Oct 12, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1) 12.0(1) 12.5(1) 12.6(1)

Description (partial)

Custom alert is generated but not mapped to the the custom folder group to manage.  If customer sets up a custom alert there is no easy way to remove custom alert.

Using RTMT to create custom alerts for notification

step 1: launch RTMT
step 2: navigate to system>>performance>>open performance monitoring
step 3: choose a option to monitor (I choose processor then user percentage)
step 4: right click on the counter choose alert properties
step 5: create alert
step 6: verify in Alert Central on the custom tab alert is created or not
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