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Cisco Bug: CSCvu70835 - Tech support generations fail for SNs that were connected to appliance and now connected to cloud

Last Modified

Sep 10, 2020

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

1.0(1)

Description (partial)

Symptom:
TAC will be unable to generate tech supports for these devices - Tech support generation will kick off successfully

Conditions:
Customers that were connected via an intersight appliance that is still connected to cloud, however the actual endpoint device is now connected to the cloud
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