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Cisco Bug: CSCvu69070 - PI 3.x - SAM daemon aggregation is failing for Netflow data

Last Modified

Oct 17, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.6 3.6(1) 3.7 3.7(1) 3.7(2) 3.8 3.8(1) 3.9

Description (partial)

Symptom:
While using Prime Infrastructure 3.x to monitor Netflow for a device, raw Netflow data is being recognized by Prime Infrastructure and the data source is shown in the GUI but "No data is available" is seen in the Netflow dashlets for valid data sources.

Conditions:
1. A device is showing as a data source in Prime Infrastructure and is correctly configured to send Netflow to Prime Infrastructure.
2. This device is not showing any flows/sec under the Services > Data Sources page in the "Last 5 min Flow Record Rate" column.
3. When clicking the "i" to show information about the device, it is seen that Prime Infrastructure is receiving Netflow from the device.
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