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Cisco Bug: CSCvu69007 - WxCC - Issues with Export as CSV for Users Tab in provisioning

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
In WxCC, Upon exporting the file as CSV from Users page, the file is missing agent fields

Conditions:
Under Management Portal on WxCC, If we go to the Users tab and click the "Export as CSV" option, a CSV file is downloaded. The file has missing fields like default DN, Agent Profile etc.
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