Preview Tool

Cisco Bug: CSCvu69007 - WxCC - Issues with Export as CSV for Users Tab in provisioning

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases


Description (partial)

In WxCC, Upon exporting the file as CSV from Users page, the file is missing agent fields

Under Management Portal on WxCC, If we go to the Users tab and click the "Export as CSV" option, a CSV file is downloaded. The file has missing fields like default DN, Agent Profile etc.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.