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Cisco Bug: CSCvu68947 - Continous Touch pairing log seen in sysop until the system reboots.

Last Modified

Sep 19, 2020

Products (1)

  • Cisco TelePresence IX5000 Series

Known Affected Releases

9.1.1

Description (partial)

Symptom:
Touch Pairing message seen many times in sysop logs

Conditions:
This happens when UIM core is generating.This happens due to incomplete or corrupted user list XML file received from the CUCM. Which was resulting in segmentation fault in UIM, while parsing the file.
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