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Cisco Bug: CSCvu67934 - Error message on ONAMP when selecting VVB under CVA configuration

Last Modified

Jun 18, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Receiving error on NOAMP webpage under CVA configuration, when we select VVB "Internal Server Error. Failed to fetch config. Please complete steps mentioned in prerequisites from online help."
When the CVA page is loaded second time for same VVB, page appears without the error.

Conditions:
CVP 12.5, when loading CVA page on CVP NOAMP. Issue is seen when it takes more than 2 seconds for VVB to respond.
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