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Cisco Bug: CSCvu67886 - Refresh Upgrade /common/external folder should be cleaned up after DB Import phase

Last Modified

Oct 01, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.0(1.10000.10) 12.5(1.10000.22)

Description (partial)

Refresh Upgrade Unexpectedly Fails

preUpgradeCheck-00022.cop or Refresh Upgrade disk space calculations pass but during Refresh Upgrade we run out of common partition disk space which leads to an unexpected Refresh Upgrade.

This is observed in a very heavily populated IMP Cluster Publisher Database

One of the contributing factors of running out of common partition is logging in to this /common/external folder that customers don't have visibility to, so they can not clean it up..
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