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Cisco Bug: CSCvu67865 - When tech support generation errors occur error output should be captured

Last Modified

Jun 19, 2020

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

1.0(1)

Description (partial)

Symptom:
Tech support generation failures may not be easily debuggable without live troubleshooting

Conditions:
Tech support generation requests via intersight fail, but logs do not show why, instead logs only show the exit status, eg:

2020-06-16T11:41:09.009-0700    error    stdplugins/techsupport.go:215    Techsupport collection failed    {"traceId": "XXXXXXXXXXX", "error": "exit status 1"}
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