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Cisco Bug: CSCvu67403 - ISE 2.6 - Backup stuck in "In progress" but there is no backup process running.

Last Modified

Jul 20, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.6(0.903)

Description (partial)

Symptom:
Config backup stuck in "In progress" state.
It is not possible to take a new backup using the GUI. The backup has been stuck for more 24 hours without any progress.

if you use "app config ise" option 24 to flush the backup you will get
"no backup currently running".

if you go to root and do
ps -aux | grep backup you will notice that there is no backup process running.

Conditions:
"show backup status" shows "in progress"

configurational backup

"app config ise" force backup stop does not work and shows that no backup is currently being taken.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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