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Cisco Bug: CSCvu67343 - [VPC] Integration broken with VirusTotal

Last Modified

Jun 18, 2020

Products (1)

  • Cisco AMP for Endpoints

Known Affected Releases

3.0(1)

Description (partial)

Symptom:
- After expanding details for some SHA256 in AMP Console > Events, customer has error: "Error contacting VirusTotal"

Under Integrations > VirusTotal "Test Connection to VirusTotal" is successful - manuall check of a SHA query works fine.

Conditions:
AMP-PrivateCloud-V-3.1.1
Virtual machine - no AirGap
--
 SERVER ERROR FOUND: SocketError:Failed to open TCP connection to "IP":8888 (getaddrinfo: Name or service not known)
--
Error connection to their proxy, represented by IP.
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