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Cisco Bug: CSCvu67303 - On SMA M195, Message tracking search with timeout as "No Time Limit" does not produce any result.

Last Modified

Aug 18, 2020

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

13.6.1-193

Description (partial)

Symptom:
On an SMA, a message tracking search with the query timeout configured to "No Time Limit" does not produce a result and can generate the following application fault:

(System/Critical): 'An application fault occurred: (\'monitor/message_tracking.py _querySearch|3168\', "<type \'exceptions.AttributeError\'>", "\'DBConnection\' object has no attribute \'results\'", \'[util/Aquarium.py screenLoop|416] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769] [screen/Controller.py __call__|27] [util/InternalLibrary.py __call__|769] [screen/CommonController.py __call__|66] [util/InternalLibrary.py __call__|769] [screen/AppController.py __call__|196] [util/InternalLibrary.py __call__|771] [monitor/message_tracking.py __call__|519] [screen/Controller.py executeAction|70] [monitor/message_tracking.py doSearchAction|1588] [monitor/message_tracking.py _querySearch|3168]\')'

Conditions:
A message tracking query configured with "No Time Limit"
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Bug Details Include

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