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Cisco Bug: CSCvu66904 - OceanX - Inbound emails polling stopped for multiple accounts

Last Modified

Jul 21, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases


Description (partial)

Emails stop polling from the Outlook account to MM Monitor.

The issue happens when the customer sends an email from Comcast email account and later send the request to recall the email. The recall email Message-ID contains more than 225 characters. We are working on enlarding max number of characters on our system.
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Bug Details Include

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