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Cisco Bug: CSCvu66448 - IX5000 doesn't send i-frames in interop call with Polycom Realconnect bridge after 15m

Last Modified

Jun 16, 2020

Products (1)

  • Cisco TelePresence IX5000 Series

Known Affected Releases


Description (partial)

15 minutes into a call with a Polycom RealPresence bridge, video quality received by the Polycom side of the call will slowly degrade over time because the IX5000 never sends refresh frames.

IX5000 offers H.264 profile-level-id 420028 in SDP on SIP refresh. Polycom offers profile-level-d 428020.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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