Preview Tool

Cisco Bug: CSCvu66346 - EIGRP Adjacency Failed alert under assurance with unknown device role and no details.

Last Modified

Jun 26, 2020

Products (1)

  • Cisco Network Integration Applications

Known Affected Releases


Description (partial)

Symptoms : There are multiple devices connected in DANC which are generating EIGRP Adjacency Failed alerts, we have observed a duplicate reporting of EIGRP Adjacency Failed alert with unknown device role and no interface and neighbour details. 

-The unknown alert is generated at exactly same time stamp when a genuine/actual alert is generated but with no details. every time a genuine EIGRP Adjacency Failed alert  is generated the count in duplicate increases.
-The duplicate alert shows a MAC address shown not matching any devices in inventory, interfaces or neighbour interface/device.
All services are up and running on DNAC, there are no any errors/exceptions found in collector and pipeline on DNAC
-The issue seems to observed only with EIGRP Adjacency Failed alert and not with any other alerts reported on DNAC.
-The issue setting on DNAC for the alert are also correct and subscription details are not subscribed.
-The Duplicate alert has summary of previous reporting of issue from all devices on which the alert was generated.
We have logged into each devices individually and validated the tunnel status which was up and working and resolved all alerts but it  comes back after being reported on any devices.

Repro- N/A
Issue not observed on lab device in same version.

Observed on DANC version on random wired devices connected.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.