Cisco Bug: CSCvu66082 - Image Files Not Copied to Selfcare Folder During DevicePack Install
Sep 01, 2020
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
10.5(2.10000.5) 11.5(1.10000.6) 12.0(1.10000.10) 12.5(1.10000.22)
Symptom: After installing a DevicePack with new devices, the product images are not copied to the Selfcare folder. Many "No such file or directory" errors are seen in the install log: cp: cannot create regular file â€˜/usr/local/thirdparty/jakarta-tomcat/webapps/ucmuser/images/products//product36688.gifâ€™: No suche or directory cp: cannot create regular file â€˜/usr/local/thirdparty/jakarta-tomcat/webapps/ucmuser/images/products//product36692.gifâ€™: No suche or directory cp: cannot create regular file â€˜/usr/local/thirdparty/jakarta-tomcat/webapps/ucmuser/images/products//product36694.gifâ€™: No suche or directory Conditions: DevicePack installs for CUCM 10.5, 11.5, 12.0 and 12.5.
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