Guest

Preview Tool

Cisco Bug: CSCvu65431 - CUCM - Phone UI page throws Unmapped Exception

Last Modified

Sep 01, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.12900.115)

Description (partial)

Symptom:
When an administrator tries to add or update a Webex Desk Pro, Cisco Webex Room Panorama device, or devices  with support coming with cmterm-devicepack12.5.1.13022-2.cop.sgn, the page give NULL EXCEPTION.

Conditions:
This issue can happen on CUCM 12.5.1SU2 and higher, due to a NULL check missed in the fix for CSCvq87626.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.