Cisco Bug: CSCvu63902 - "One or more users cannot chat" pop-up when trying to start a group chat from a conference call
Jun 16, 2020
- Cisco Jabber for Windows
Known Affected Releases
Symptom: Some users are experiencing a pop-up message from Jabber for Windows, not allowing to add any more users to a group chat after it (even when selecting Cancel or Continue): "One or more users cannot chat Your company policy does not allow you to start a group chat with one or more of the selected participants" The pop-up appears when the user is on a conference call and selects the option to start a group chat with all of the users involved. Conditions: Jabber for Windows Some of the users involved in the call don't have jid, email.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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